You’ve heard that relationships in business are critical, doing business with people you know, that’s great advice. How do you get to know them? It’s clear to me that knowing your audience, customers and employees, can have an impact on you personally and professionally. Getting to know PEOPLE first, is the foundation to a strong relationship. In business, many cut to the chase, and wonder why they’re not successful.
A Pandora commercial connected wives merely by their charm bracelets. I wish it were always that easy but there’s no replacement for face to face interaction and asking the right questions. People generally like to talk about “Themselves”. Take the time to listen and get to know them. Yes, it takes some time and effort but in the long run you’ve made a friend, contact, colleague or resource that can span a lifetime.
It’s not just about business but getting to know people as individuals. Make it your passion to know who “they” really are, learn about their family, their interests and their position or viewpoint. Their STORIES interest me and I often realize there are many common threads to our journey of being. Whether an entrepreneur, business leader, or domestic goddess, the struggles are real, their powerful and it reinforces the connectedness that is forged in our success timeline.
At TMD I take the time to get to know my customers and seek to understand their unique needs as a business owner. The example I show is not only for customers but also for my “Team Awesome”. I listen and learn about each unique person in the organization. I measure their strengths and help them to be the most successful person they can be. If not for them, their loyalty and commitment the mission would fail. Brick by Brick we’ve built a trustworthy relationship to include responsiveness and commitment to always support the mission. You and your Team must represent your core values at all times.
A leader needs to give credit where credit is due. Give back when you can because it will bless you 10 fold, recognize the above and beyond efforts of your team and tell them you think they’re a “big deal”. If you’ve ever been an employee you know how good that feels!! Keep inspiring, because we should always lift others as we climb!
On our journey to serve, remember that your inspiration has a ripple effect and can lead to positive change so go out there and make a difference wherever you can. May 2017 inspire, ignite, and encourage you.
Now go and make a difference!