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(757) 494-1688 info@tmd.bz

Patient Wait Times

I am reaching out to you today because I’ve been very concerned about our customer service as it relates to wait times.  Since the maritime industry is booming and there is a lot of hiring going on I have seen extensive wait times for your employees.  It has not gone un-noticed and we want you to know what we are going to do about it.  Recently, we have acquired additional space at our current location to expand and increase our exam room availability.  We are hoping our buildout is complete in April which would give us 8 more exam rooms totaling 14.  Sounds great but that  isn’t going to help unless we increase our employee base so we have added an additional mid-level provider, Board certified Occupational doctor, seasoned LPN, and two additional medical assistants.  Our commitment to customer service excellence has led us be recognized as a leader in Occupational Medicine and we want to continue to be seen as that.  In the meantime, if you have large numbers of post-offer physicals, random drug screens or anything else please consider our onsite mobile services.  It’s convenient, fast and affordable. To schedule on site services please call Kay Stewart, LPN at (757) 435-9534.

I need your help.  Please ensure that anyone coming for respirator fit testing is clean shaven, that employees arrive with completed paperwork (Download Respirator Questionnaire) and authorizations are provided and clear.  Many times we have to call to get clarity so that would be a huge time saver for us and your employee.

Finally, please know that we appreciate your business and will continue to monitor our core values of responsiveness, commitment to service excellence and innovation as we all strive to provide you and your employees with the best experience.  Please let me know if there are any other issues you would like to discuss.  I can be reached at (757) 435-4680.

Praying for a Happy, Healthy and Prosperous New Year for All,

Caroline Taylor, CEO
Taylor Made Diagnostics

Staff Appreciation Day at the Adventure Park

Staff Appreciation Day at the Adventure Park

It was all monkey business as the Taylor Made Team, aka Team Awesome, had a day of fun and team building at the Adventure Park.  Although we had some challenging moments, staff were smiling on every platform, and came away feeling accomplished and super hungry! We all worked together to cheer each other on as we climbed through the treetops and zipped through the adventure.


The comments from the staff where inspiring and further showed, you can accomplish anything if you believe in yourself and work as a team:

The Adventure Park experience allowed me to connect with a very different inner part of myself.  Being able to complete those obstacle courses showed me how to face some of my fears head on.  I am a big punk when it comes to heights but trusting in myself and the inspiration that I got from all of my peers got me through it.  It was very big for me! I literally had to show proof to my family and friends that I went zip lining.  Great experience. Many thanks TMD!!!
~ Marilyn Harding, RN- Clinical Manager

I saw my co-workers with new eyes!  Together we accomplished things I didn’t think we were capable of! I had one (Stella) in front of me, assessing  and directing our 3 person team on the best way to boldly traverse each obstacle, and I had the other one (Ed Estes) behind me encouraging me every step, climb and zip of the way! I couldn’t have done it without their help!
~ Gina Brantley, Accounts Administrator

It was fun a nice little Post Army workout.
~ Crystal Wilcox, MA-Datia Certified Drug and Alcohol technician.

My experience at “The Adventure Park” showed me how well my coworkers work together and how I can improve my own team player skills.
~ Carissa MacCallum, Receptionist

Great experience! Everyone was so helpful and encouraging to one another. Everyone truly worked as a team! Great job Team Awesome!!
~ Chris Midgett, Office Manager

Congratulations to our two dare devils: Domingo Solomon, PA-C and Lito Mayaen, XRT who made it to through one of the toughest courses and got to zip line across Owls creek.  Wow, what a Rush!

Workplace Violence: Employer Draws Willful General Duty Clause Citation in Worker’s Shooting Death

by Jennifer Busick

Yesterday we looked at the case of an agency providing care for the developmentally disabled that was cited for a General Duty Clause violation because of ongoing, unresolved workplace violence issues. Such issues are common in many workplaces—but for one New Jersey employer, the Occupational Safety and Health Administration (OSHA) determined that its failure to address the issue amounted to willful neglect of worker safety.

OSHA cited Jay Management Inc. (Jay) for a General Duty Clause violation after a worker at a convenience store in Irvington, New Jersey, was fatally shot during a robbery.

A History of Violence

At the Getty gas station and convenience store on Stuyvesant Avenue in Irvington, security was less than optimal. Between 2010 and 2015, more than 20 incidents of theft, armed robbery, and fights occurred at the store, culminating in the October 26, 2015, shooting death of 57-year-old Ashiwin Patel, a clerk at the store. Following the incident, the local prosecutor’s office offered a $10,000 reward for information leading to an arrest (none has yet been made). OSHA also conducted an investigation, determining not only that Jay had committed a serious violation of the General Duty Clause in failing to protect workers from exposure to violence but also that it had willfully done so.

Read Original Article at EHS Daily Advisor

Gov. McAuliffe Recognizes Caroline Taylor

Gov. McAuliffe Recognizes Caroline Taylor

As part of Business Appreciate Month Virginia acknowledged its existing business community and the pivotal role it plays in strengthening the Commonwealth and building the New Virginia Economy in a month-long celebration in May 2016.

Governor Terry McAuliffe and Virginia Secretary of Commerce and Trade Maurice Jones recognized the accomplishments of our existing businesses; entrepreneurs; small, minority and women-owned businesses; and the major employers that contribute greatly to Virginia’s economic vitality and the well-being of our citizens. Caroline Taylor was one of the business owners that were recognized at the ceremony.

This year includes a showcase of Virginia’s business creation and entrepreneurial economy.

Also, Caroline received a letter from Senator Mark Warner congratulating her on being selected the Virginia Small Business Person of the Year. VIEW THE LETTER

Govenor McAuliffe Business Proclamation

Business Appreciation Month 2016


WHEREAS, Virginia businesses play an essential role in strengthening our Commonwealth through their innovation, creation, and expansion; and

WHEREAS, Virginia businesses are the foundation of sustainable communities across the Commonwealth; and

WHEREAS, Virginia businesses provide nearly 3.1 million jobs to our residents throughout the Commonwealth and offer a variety of products and services to customers around the globe; and

WHEREAS, Virginia’s businesses operate in diverse sectors including cybersecurity, defense, advanced manufacturing, energy, life sciences, tourism, agribusiness, and information technology; and

WHEREAS, Virginia is currently home to more than 35 Fortune 1,000 firms and 70 firms with annual revenues in excess of $500 million, and ninety-seven percent of Virginia companies are small businesses; and

WHEREAS, the Commonwealth recognizes the accomplishments of Virginia’s entrepreneurs, small and medium size businesses, and major employers that contribute greatly to building and sustaining a new Virginia economy;

NOW, THEREFORE, I, Terence R. McAuliffe, do hereby recognize May 2016 as BUSINESS APPRECIATION MONTH in ourCOMMONWEALTH OF VIRGINIA, and I call this observance to the attention of all our citizens.

TMD Adds Spanish Interpreter to Staff

Isabel Minner TMD Spanish interpreterIsabel Minner joins Taylor Made Diagnostics (TMD) as a Radiologic Technologist-Limited and Medical Assistant with over 20 years of experience in assisting Internal Medicine, Pulmonary and Orthopedic practitioners. She is a native Spanish speaker who is passionate about helping people. Her experience will assist your Spanish speaking employees overcome communications challenges during their v­isits to TMD and her compassionate care giving will make them feel comfortable.

She feels that serving in the medical field as an interpreter and mitigating the communication gap is rewarding for both patients and physicians. Thoroughness, diplomacy, and quality patient care are the hallmarks of her daily work at TMD.

Dr. Michael Picio, DO Joins Taylor Made Diagnostics

Dr. Michael Picio Dr. Picio brings over 20 years of medical experience both as a Doctor of Osteopathic Medicine and Family Medicine

Taylor Made Diagnostics (TMD), headquartered in Chesapeake, is proud to announce that Dr. Michael Picio, DO, a board-certified physician with significant occupational related experience serving the United States Navy, has joined the company. Dr. Picio is recognized for his medical leadership as an osteopathic medicine diagnostician and compassionate health care provider.

Prior to joining Taylor Made Diagnostics, Dr. Picio most recently served for the past eight years as a senior medical officer of the United States Navy, where he was a clinic leader, serving throughout the US Navy enterprise – in at sea, foreign and domestic medical clinics of varying size – directly supervising up to 75 medical providers, both civilian and military providers and staff. He also provided superior combat trauma care as a member of a Shock/Trauma Platoon during combat operations in Iraq, achieving 98% survival rate for critically wounded patients.

“We were very fortunate to recruit someone of Dr. Picio’s caliber to provide us with his unique experience which is so important to employees of long-term injury prevention as well as injury and wound care,” said Carolyn Taylor, CEO of TMD. “Doctors of Osteopathic Medicine, or DOs, are fully licensed physicians who practice in all areas of medicine, including specialized training in the musculoskeletal systems, the body’s interconnected system of nerves, muscles and bones. Dr. Picio’s expertise in Osteopathic Manipulative Treatment to diagnose, treat and prevent illness and injury will make a significant difference in the holistic care we provide in occupational medicine.”

Dr. Picio, a Pittsburgh, PA native, earned his doctor of osteopathic medicine at the University of Health Sciences in Kansas City, Missouri after receiving a bachelor’s of science degree with honors in Biology at Saint Vincent College in Latrobe, PA. His family medicine residency specialty training was completed at US Naval Hospital Jacksonville, Florida. He has received several awards and recognition for his achievements including:

  • Recipient of the Humanitarian Service Medal for actions during evacuation of personnel, dependents and foreign nationals from US Embassy in Tirana, Albania
  • Awarded the Navy Achievement Medal for designing, training and deploying the US Marine Corps’ first Chemical/Biological Incident Response Force
  • Built, staffed, supplied and supervised the US Navy’s first community-specific medical clinic for the family members of the US Navy’s Special Warfare Development Group

For more information or to schedule the TMD Mobile Services on-site, call 757-494-1688.